These Terms and Conditions govern your access to and use of davoekraft.com and purchases made through the website. By using the website or placing an order, you agree to these terms. If you do not agree, please do not use the website. Nothing in these terms is intended to exclude any rights that cannot lawfully be excluded under applicable Nigerian law.
1. About Davoe Kraft
Davoe Kraft operates an ecommerce store focused on toys and hobby products.
Business address: 23, Opebi Road, Ikeja, Lagos, Nigeria. Phone: +234 808 601 7967. Website: davoekraft.com.
2. Eligibility and Website Use
You must be legally capable of entering into a purchase contract to place an order. If you are under the age of majority, you should use the website and make purchases with the involvement of a parent or legal guardian.
You agree to use the website lawfully and not to interfere with its operation, attempt unauthorised access, submit false information or use the website for fraudulent purposes.
3. Product Information
We aim to display product descriptions, images, prices, dimensions, contents and recommended age ranges as accurately as reasonably possible. Colours may appear differently depending on your screen, and images may be illustrative where the product page says so.
Please read each product listing carefully, including safety notices, age guidance, assembly requirements and details of accessories or components included. Do not assume that batteries, tools or additional materials are included unless the product description says so.
4. Prices and Availability
Prices are displayed in the currency shown on the website and may change before an order is placed. Any applicable delivery fee or additional charge will be disclosed before you confirm the order.
Products are subject to availability. If an item becomes unavailable after you place an order, we will contact you and explain the available options, which may include cancellation and a refund where appropriate.
5. Orders and Contract Formation
Placing an order is an offer to purchase the selected products. An automated order acknowledgement confirms receipt of your order but does not necessarily mean that the order has been accepted.
We may decline or cancel an order where reasonably necessary, including where a product is unavailable, a listing or price contains an obvious error, payment cannot be confirmed, delivery information is incomplete or fraud is suspected. If payment has already been received for an order we cancel, we will arrange an appropriate refund.
6. Payment
Payment must be completed using the methods made available at checkout. You are responsible for providing accurate payment and billing information and for ensuring that you are authorised to use the selected payment method.
We do not intend to store full payment-card details on the website unless a properly secured payment provider and compliant process are in place. Payment processing may be handled by third-party providers under their own terms and privacy notices.
7. Shipping and Delivery
Delivery options, fees and estimated delivery periods will be shown at checkout or in the Shipping Policy. Delivery estimates are not guarantees and may be affected by courier capacity, weather, public holidays, traffic, security conditions or other events beyond our reasonable control.
You are responsible for providing an accurate delivery address and reachable contact details. Please review the Shipping Policy for information about delayed, failed or returned deliveries.
8. Returns, Exchanges and Refunds
Requests for returns, exchanges, cancellations and refunds are handled under the published Returns & Refunds Policy and applicable law. Please review that policy before purchasing.
Nothing in these Terms limits statutory rights or remedies available for goods that are defective, misdescribed or incorrectly supplied.
9. Toys, Hobby Products and Safety
Follow all product instructions, warnings, assembly guidance and age recommendations. Adult supervision may be necessary for some products, particularly those intended for young children or involving small parts, batteries, tools or other potential hazards.
Keep packaging, small components and accessories away from children where the product warnings advise this. Contact us if you need clarification about information stated on a product page; do not use a product if you believe it may be unsafe.
10. Promotions and Discounts
Promotions may be subject to separate conditions, eligibility requirements, validity periods, stock limits or exclusions. Where a promotion has specific terms, those terms apply to the promotion and should be read alongside these Terms.
Unless the promotion states otherwise, discounts cannot be exchanged for cash and may not be combined with other offers.
11. Intellectual Property
Website content, including text, graphics, logos, product photography, page design and other materials, may be protected by intellectual property laws. You may use the website for personal, lawful shopping purposes but must not reproduce, distribute, modify or commercially exploit our content without permission, except where the law permits.
12. Third-Party Services and Links
The website may link to third-party websites or use external payment, analytics, delivery or other service providers. We do not control all third-party services and are not responsible for their independent content or policies. Your use of those services may be subject to separate terms.
13. Privacy and Cookies
Our handling of personal information is described in the Privacy Policy, and our use of cookies and similar technologies is described in the Cookie Policy. Please review those documents for details about data use, choices and applicable rights.
14. Website Availability and Liability
We aim to keep the website available and information current, but we do not guarantee uninterrupted access or that every page will always be error-free.
To the extent permitted by law, Davoe Kraft will not be liable for indirect or consequential losses arising from use of the website. Nothing in these Terms excludes or limits liability where doing so would be unlawful, including applicable consumer rights or liability that cannot legally be excluded.
15. Changes to These Terms
We may update these Terms from time to time. The latest version will be published on the website with its effective or updated date. Changes will not remove rights that have already accrued or apply retroactively where prohibited by law.
16. Governing Law and Disputes
These Terms are governed by the laws of the Federal Republic of Nigeria. The parties should first attempt to resolve disputes through good-faith communication. This does not prevent either party from pursuing any remedy available under applicable law or before a competent authority or court.
17. Contact
Davoe Kraft
Address: 23, Opebi Road, Ikeja, Lagos, Nigeria
Phone: +234 808 601 7967
Website: davoekraft.com